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1、What do I do if I can't find the
tickets I want in your booking system?
If you can't find the right flight and fare,
you could simply email us a detailed itinerary.
Our ticketing agents will email you a quote
within 24 hours. Or you can call us toll free,
1-800-799-6560, to talk to a ticketing agent.
2、What do I do if a price shown is
"not available" or "sold out"?
Due to the heavy discounts of some tickets,
your seat could be sold out when you book
online. However, we do have an off line system
operated by our agents, who will help you to get
the best possible deal. All you need to do is to
email us a detailed itinerary. We will get back
to you within 24 hours, or usually on the same
day.
3、How do I pay for my ticket?
When you book through our secure online
system, you will be asked to input your credit
card information. If you are making a
reservation offline, by phone or email, you will
need to sign a credit card authorization form
and fax it back to us at 713-952-9377. Tickets
are not issued without full payment.
4、Can I use someone else's credit
card to pay for my ticket?
No. We do not take third party credit card.
However, when you make a reservation for a
group, you can use one passenger's credit card
to pay for the entire group.
5、How and when will I receive my
ticket?
Most airlines now issue E-Ticket. You will
receive an email confirmation with a travel
itinerary after the ticket is issued. If a paper
ticket is issued, it will be shipped within 1-2
business days.
6、How do I change or cancel my
ticket?
If you need to cancel or change your ticket
prior to departure, you need to contact us
immediately. In most cases, tickets are
refundable with a cancellation fee charged by
both the airline and our agency. You will need
to send back your ticket in order to have it
changed or canceled. If you need to change your
return flight after departure, you need to
contact the airline office in your destination
city. Airlines typically allow for such change
with a penalty as long as there is seat
available on your desired flight. | 
